Data protection
This privacy policy provides information about the processing of personal data in connection with our activities and operations, including our website under the domain name spezialkeramik.ch. In particular, we provide information on why, how and where we process which personal data. We also provide information about the rights of persons whose data we process.
We may publish further data protection declarations or other information on data protection for individual or additional activities and operations.
1. Contact addresses
Responsibility for the processing of personal data:
Spezialkeramik.ch GmbH
Martin Dressler
Tägerhardstrasse 90
5430 Wettingen
In individual cases, third parties may be responsible for the processing of personal data or there may be joint responsibility with third parties.
2. Terms and legal bases
2.1 Terms
Data subject: Natural person about whom we process personal data.
Personal data: Any information relating to an identified or identifiable natural person.
Particularly sensitive personal data: Data concerning trade union, political, religious or philosophical opinions and activities, data concerning health, privacy or membership of an ethnic or racial group, genetic data, biometric data uniquely identifying a natural person, data concerning criminal or administrative sanctions or prosecutions and data concerning social assistance measures.
Processing: Any handling of personal data, regardless of the means and procedures used, such as the retrieval, comparison, adaptation, archiving, storage, reading, disclosure, procurement, collection, deletion, disclosure, arrangement, organization, storage, modification, dissemination, linking, destruction and use of personal data.
2.2 Legal basis
We process personal data in accordance with Swiss data protection law, in particular the Federal Act on Data Protection (Data Protection Act, DPA) and the Ordinance on Data Protection (Data Protection Ordinance, DPO).
3. Nature, scope and purpose of the processing of personal data
We process the personal data required to carry out our activities and operations in a sustainable, people-friendly, secure and reliable manner. The processed personal data may fall into the categories of browser and device data, content data, communication data, metadata, usage data, master data including inventory and contact data, location data, transaction data, contract data and payment data.
We also process personal data that we receive from third parties, obtain from publicly accessible sources or collect in the course of our activities and operations, insofar as such processing is permitted for legal reasons.
Where necessary, we process personal data with the consent of the data subjects. In many cases, we may process personal data without consent, for example to fulfill legal obligations or to protect overriding interests. We may also ask data subjects for their consent if their consent is not required.
We process personal data for the duration required for the respective purpose. We anonymize or delete personal data in particular depending on statutory retention and limitation periods.
4. Disclosure of personal data
We may disclose personal data to third parties, have it processed by third parties or process it jointly with third parties. Such third parties are, in particular, specialized providers whose services we use.
For example, we may disclose personal data to banks and other financial service providers, public authorities, educational and research institutions, consultants and lawyers, interest groups, IT service providers, cooperation partners, credit and business information agencies, logistics and shipping companies, marketing and advertising agencies, media, organizations and associations, social institutions, telecommunications companies and insurance companies.
5. Communication
We process personal data in order to communicate with individuals as well as with authorities, organizations and companies. In particular, we process data that a data subject transmits to us when contacting us, for example by post or e‑mail. We may store such data in an address book or with comparable tools.
Third parties who transmit data about other persons to us are obliged to independently ensure the data protection of these data subjects. In particular, they must ensure that such data is correct and may be transmitted.
6. Data security
We take appropriate technical and organizational measures to ensure data security appropriate to the respective risk. With our measures, we guarantee in particular the confidentiality, availability, traceability and integrity of the processed personal data, without being able to guarantee absolute data security.
Access to our website and our other online presence takes place using transport encryption (SSL / TLS, in particular with the Hypertext Transfer Protocol Secure, abbreviated to HTTPS). Most browsers warn against visiting websites without transport encryption.
Our digital communication – like all digital communication in general - is subject to mass surveillance without cause or suspicion by security authorities in Switzerland, the rest of Europe, the United States of America (USA) and other countries. We cannot directly influence the corresponding processing of personal data by secret services, police forces and other security authorities. Nor can we rule out the possibility that a data subject may be subject to targeted surveillance.
7. Personal data abroad
We generally process personal data in Switzerland. However, we may also disclose or export personal data to other countries, in particular in order to process it or have it processed there.
We may disclose personal data to all countries on earth and elsewhere in the universe, provided that the law there guarantees adequate data protection in accordance with the decision of the Swiss Federal Council.
We may disclose personal data to countries whose laws do not guarantee adequate data protection, provided that adequate data protection is guaranteed for other reasons, in particular on the basis of standard data protection clauses or with other suitable guarantees. Exceptionally, we may export personal data to countries without adequate or appropriate data protection if the special requirements under data protection law are met, for example the express consent of the data subjects or a direct connection with the conclusion or execution of a contract. Upon request, we will be happy to provide data subjects with information about any guarantees or provide a copy of guarantees.
8. Rights of data subjects
8.1 Data protection claims
We grant data subjects all rights in accordance with the applicable data protection law. Data subjects have the following rights in particular:
- Information: Data subjects can request information as to whether we process personal data about them and, if so, what personal data is involved. Data subjects also receive the information required to assert their data protection claims and ensure transparency. This includes the processed personal data as such, but also information on the purpose of processing, the duration of storage, any disclosure or export of data to other countries and the origin of the personal data.
- Correction and restriction: Data subjects can have incorrect personal data corrected, incomplete data completed and the processing of their data restricted.
- Deletion and objection: Data subjects can have their personal data deleted (“right to be forgotten”) and object to the processing of their data with effect for the future.
- Data disclosure and data transfer: Data subjects may request the disclosure of personal data or the transfer of their data to another controller.
We may defer, restrict or refuse the exercise of the rights of data subjects to the extent permitted by law. We may inform data subjects of any requirements that must be met in order to exercise their rights under data protection law. For example, we may refuse to provide information in whole or in part with reference to confidentiality obligations, overriding interests or the protection of other persons. For example, we may also refuse to delete personal data in whole or in part, in particular with reference to statutory retention obligations.
In exceptional cases, we may charge costs for the exercise of rights. We will inform affected persons of any costs in advance.
We are obliged to take appropriate measures to identify data subjects who request information or assert other rights. Data subjects are obliged to cooperate.
8.2 Legal protection
Data subjects have the right to enforce their data protection claims by taking legal action or to lodge a complaint with a data protection supervisory authority.
The data protection supervisory authority for private controllers and federal bodies in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).
9. Use of the website
9.1 Cookies
We may use cookies. Cookies – our own cookies (first-party cookies) as well as cookies from third parties whose services we use (third-party cookies) – are data that are stored in the browser. Such stored data need not be limited to traditional cookies in text form.
Cookies can be stored in the browser temporarily as “session cookies” or for a certain period of time as so-called permanent cookies. “Session cookies” are automatically deleted when the browser is closed. Permanent cookies have a specific storage period. In particular, cookies make it possible to recognize a browser the next time it visits our website and thus, for example, to measure the reach of our website. Permanent cookies can also be used for online marketing, for example.
Cookies can be completely or partially deactivated and deleted at any time in the browser settings. Without cookies, our website may no longer be fully available. We actively request your express consent to the use of cookies – at least if and to the extent necessary.
For cookies that are used to measure success and reach or for advertising, a general opt-out is possible for numerous services via AdChoices (Digital Advertising Alliance of Canada), the Network Advertising Initiative (NAI), YourAdChoices (Digital Advertising Alliance) or Your Online Choices (European Interactive Digital Advertising Alliance, EDAA).
9.2 Logging
We may log at least the following information for each access to our website and our other online presence, insofar as this information is transmitted to our digital infrastructure during such accesses: Date and time including time zone, IP address, access status (HTTP status code), operating system including user interface and version, browser including language and version, individual sub-page of our website accessed including amount of data transferred, last website accessed in the same browser window (referrer).
We record such information, which may also constitute personal data, in log files. The information is required to provide our online presence in a permanent, user-friendly and reliable manner. The information is also required to ensure data security – also by third parties or with the help of third parties.
9.3 Tracking pixels
We can integrate tracking pixels into our online presence. Tracking pixels are also known as web beacons. Tracking pixels – including those from third parties whose services we use – are usually small, invisible images or scripts written in JavaScript that are automatically retrieved when our online presence is accessed. Tracking pixels can be used to collect at least the same information as log files.
10. Social Media
We are present on social media platforms and other online platforms in order to communicate with interested parties and provide information about our activities and operations. In connection with such platforms, personal data may also be processed outside Switzerland.
The general terms and conditions (GTC) and terms of use as well as data protection declarations and other provisions of the individual operators of such platforms also apply. In particular, these provisions provide information about the rights of data subjects directly vis-à-vis the respective platform, including, for example, the right to information.
11. Services of third parties
We use services from specialized third parties in order to be able to carry out our activities and operations in a sustainable, people-friendly, secure and reliable manner. Among other things, we can use such services to embed functions and content in our website. In the case of such embedding, the services used collect the IP addresses of users at least temporarily for technically compelling reasons.
For necessary security, statistical and technical purposes, third parties whose services we use may process data in connection with our activities and operations in aggregated, anonymized or pseudonymized form. This is, for example, performance or usage data in order to be able to offer the respective service.
We use in particular:
- Google services: Provider: Google LLC (USA) / Google Ireland Limited (Ireland) partly for users in the European Economic Area (EEA) and in Switzerland; General information on data protection: “Privacy and security principles”, “Information on how Google uses personal data”, Privacy policy, “Google is committed to complying with applicable data protection laws”, “Guide to data protection in Google products”, “How we use data from websites or apps on or in which our services are used”, “Types of cookies and similar technologies used by Google”, “Advertising” (“Personalized advertising”). where our services are used“, ‘Types of cookies and similar technologies Google uses’, ‘Advertising you can control’ (”Personalized advertising”).
- Services from Microsoft: Provider: Microsoft Ireland Operations Limited (Ireland) for users in the European Economic Area (EEA), Switzerland and the United Kingdom / Microsoft Corporation (USA) for users in the rest of the world; General information on data protection: “Data protection at Microsoft”, “Data protection and privacy”, Privacy Policy, “Data and privacy settings”.
11.1 Social media functions and social media content
We use third-party services and plugins to embed functions and content from social media platforms and to enable the sharing of content on social media platforms and in other ways.
We use in particular:
- LinkedIn Consumer Solutions Platform: Embedding functions and content from LinkedIn, for example with plugins such as the “Share Plugin”; Provider: Microsoft; LinkedIn-specific information: “Privacy”, privacy policy, cookie policy, cookie management / objection to e‑mail and SMS communication from LinkedIn, objection to interest-based advertising.
11.2 Card material
We use third-party services to embed maps in our website.
We use in particular:
- Google Maps including Google Maps Platform: Map service; Provider: Google; Google Maps-specific information: “How Google uses location information”.
11.3 Digital content
We use the services of specialized third parties to integrate digital content into our website. Digital content includes, in particular, image and video material, music and podcasts.
We use in particular:
- YouTube: Video platform; Service provider: Google; YouTube-specific information: “Privacy and Security Center”, “My data on YouTube”.
11.4 Fonts
We use third-party services to embed selected fonts, icons, logos and symbols on our website.
We use in particular:
- Adobe Fonts: Fonts; Service provider: Adobe Inc. (USA) for users in North America / Adobe Systems Software Ireland Limited (Ireland) for users in the rest of the world; Privacy Policy: “Adobe Privacy Center”, Privacy Policy (Adobe Fonts), Privacy Policy (Adobe), “Questions about privacy?”, “Adobe Privacy Settings”.
- Google Fonts: Schriftarten; Anbieterin: Google; Google Fonts-spezifische Angaben: «Ihre Privatsphäre und Google Fonts» («Your Privacy and Google Fonts»), «Datenschutz und Datenerfassung» (bei Google Fonts).
11.5 Payments
We use specialized service providers to process payments securely and reliably. For the processing of payments, the legal texts of the individual service providers also apply, for example general terms and conditions (GTC) or data protection declarations.
We use in particular:
- Apple Pay: Processing of payments; Provider: Apple Inc. (USA) / Apple Distribution International Limited (Ireland) for persons in the EEA, the United Kingdom and Switzerland; Information on data protection: “Apple Privacy Policy”, “Apple Privacy Policy for Customer Data”, Transparency Report.
- PayPal (including Braintree): Processing of payments; Provider: PayPal (Europe) S.à r.l. et Cie, S.C.A. (Luxembourg) / PayPal Pte. Ltd (Singapore); Data protection information: Privacy policy, “Statement on cookies and tracking technologies”.
- PostFinance: Processing of payments; Service provider: PostFinance AG (Switzerland); Information on data protection: “Legal information and accessibility”, “Data protection” (including privacy policy).
- Stripe: processing of payments; providers: Stripe Inc. (USA) / Stripe Payments Europe Limited (SPEL, Ireland) for users in the European Economic Area (EEA) and Switzerland and partly in the United Kingdom / Stripe Payments UK Limited (United Kingdom) and Stripe Capital Europe Limited (Ireland) partly for users in the United Kingdom; Privacy Policy: “Stripe Privacy Center” (“Stripe Privacy Center”), Privacy Policy, Cookie Policy.
- TWINT: Processing of payments in Switzerland; Service provider: TWINT AG (Switzerland); Information on data protection: Privacy policy, ‘Security according to Swiss standards’.
12. Extensions for the website
We use extensions for our website in order to be able to use additional functions. We may use selected services from suitable providers or use such extensions on our own digital infrastructure.
We use in particular:
- Antispam Bee: Privacy-friendly, yet efficient and reliable spam protection (distinguishes between wanted content from humans and unwanted content from bots and spam); Developer: Pluginkollektiv (in Germany and the rest of Europe); Privacy policy: Use on own digital infrastructure and without cookies, Documentation (Pluginkollektiv), Documentation (GitHub).
- Google reCAPTCHA: Spam protection (differentiation between desired content from humans and unwanted content from bots and spam); Service provider: Google; Google reCAPTCHA-specific information: “What is reCAPTCHA?”.
13. Success and reach measurement
We try to measure the success and reach of our activities and operations. In this context, we can also measure the effect of third-party references or check how different parts or versions of our online offering are used (“A/B test” method). Based on the results of the success and reach measurement, we can in particular correct errors, strengthen popular content or make improvements.
Für die Erfolgs- und Reichweitenmessung werden in den meisten Fällen die IP-Adressen von einzelnen Nutzerinnen und Nutzern erfasst. IP-Adressen werden in diesem Fall grundsätzlich gekürzt («IP-Masking»), um durch die entsprechende Pseudonymisierung dem Grundsatz der Datensparsamkeit zu folgen.
Bei der Erfolgs- und Reichweitenmessung können Cookies zum Einsatz kommen und Nutzerprofile erstellt werden. Allenfalls erstellte Nutzerprofile umfassen beispielsweise die besuchten einzelnen Seiten oder betrachteten Inhalte auf unserer Website, Angaben zur Grösse des Bildschirms oder des Browser-Fensters und den – zumindest ungefähren – Standort. Grundsätzlich werden allfällige Nutzerprofile ausschliesslich pseudonymisiert erstellt und nicht für die Identifizierung einzelner Nutzerinnen und Nutzer verwendet. Einzelne Dienste von Dritten, bei denen Nutzerinnen oder Nutzer angemeldet sind, können die Nutzung unseres Online-Angebotes allenfalls dem Nutzerkonto oder Nutzerprofil beim jeweiligen Dienst zuordnen.
We use in particular:
- Google Tag Manager: Integration and management of services from Google and third parties, in particular for measuring success and reach; Provider: Google; Google Tag Manager-specific information: Privacy policy for Google Tag Manager; further information on data protection can be found in the individual integrated and managed services.
- Matomo: Performance and reach measurement; Service provider: InnoCraft Ltd. (New Zealand, free open source software); Privacy Policy: Use on own digital infrastructure and with pseudonymized IP addresses, “List of all Matomo Features”.
14. Final notes on the privacy policy
We may update this privacy policy at any time. We provide information about updates in an appropriate form, in particular by publishing the current privacy policy on our website.




